When I dropped off my shoe, I asked how long it would take to get fixed. The answer was two weeks - it would be sent out the next Thursday and back the following Thursday. (The store that came through for me was The Shoe Company, by the way.)
That ended up being accurate - they called yesterday and said it was ready for pickup.
It's great to have those shoes back, although after wearing a different pair for 2 weeks, they feel loose. I'm sure I'll adjust.
Now if only my runners didn't need replacing ....
Unmade plans
8 hours ago
That is awesome! I'm always so happy to hear stories of successful customer service. I've heard other great things about The Shoe Company, they are going on my nice list :).
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